How does automatic online table management work?
In just a few steps, you can have the bookings in your account automatically allocated by CentralPlanner. You decide whether you want to make all......
How does the enhanced utilization planning of the Professional package work?
Our Professional package is a special help for businesses with very high capacity utilization. The daily overview already shows you which tables or seat types......
How can I change my package, e.g. from Basic to Premium?
To change the package, go to your Account settings via the cogwheel at the top right and click on Up- or downgrade your plan under......
How do I create custom fields?
In order to prepare your guests' stay as well as possible, sometimes more information is needed than just contact details. The latter is requested as......
How can I cancel or delete my account?
You can cancel your CentralPlanner account at any time if you have created it and are the owner of the account. First go to the......
Is there a minimum contract duration?
No, we do not have a minimum contract term. You can cancel your account with us at any time with effect from the next day.......
Identification by name for shared logins
If several Centralplanner users share a login for an area (e.g. at the counter or in the kitchen), account owners can now set up so-called......
How can I make another user the account owner?
If you, as the account holder, wish to transfer the rights to administer the CentralPlanner account to a colleague, you can do this yourself at......
Where can I enter the name or address?
To add information about your company, you must have at least admin rights to the CentralPlanner account. You can make changes in your Account settings......
How can I change my billing information?
The account and billing data can be changed at any time by CentralPlanner account admins. The account owner will always find the link to the......
How can I pay for the use of CentralPlanner?
As a CentralPlanner customer, you pay the monthly amounts by credit card or SEPA direct debit, which we carry out once in the middle of......
Where can I find my invoices?
CentralPlanner account admins can view and download the invoices at any time in the Account settings under Invoices. Invoices are always created at the beginning......